* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
* ⚠️ Must be 21 years of age or older to purchase any ingestible full-spectrum hemp product in California, Florida, Georgia, Iowa, Louisiana, Minnesota, New York, Oregon, Rhode Island, Tennessee, Utah, Virginia, West Virginia and Wyoming.
Cancellation policy
On our website, you may find items available as subscriptions, pre-orders, and money back guarantee options. Here's how you can manage, change, or cancel these types of purchases:
Your Subscriptions
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Customize your routine: Set your preferred duration and frequency, and we'll take care of the rest.
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Secure and simple payments: We safely store your payment details, charging you for each delivery. Pay in advance if you prefer.
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Stay in control: Cancel any time prior to the next billing cycle if you decide not to renew.
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Easy management: Follow the links in your order confirmation emails to manage or adjust your subscription.
Your Pre-orders
- Plan ahead: Get access to special release products that are coming out. Simply add it to your cart and checkout.
- Smooth fulfillment: Once the product is available, we'll fulfill your order and get it out to the door that very day.
- Flexibility: Cancel any pre-order before it is fulfilled just like you would with any other product.
Your Satisfaction Guaranteed
- Assurance guaranteed: All products carry out a 30-day customer satisfaction guarantee from when the product is delivered. If you are not satisfied with any of these products, simply return the unused portion of the product.
For more details on returns and refunds, see our returns policy.
We strive to make your shopping experience enjoyable and hassle-free. If you have any questions, please reach out to us!
- Phone: 855-790-8169
- Email: info@charlottesweb.com